Privacy Policy

Privacy Policy

Who we are

Envobi Ltd is a UK company based in London, providing ETL and .NET products and services.

We respect your privacy and do not sell, rent or loan any identifiable information regarding our customers to any third party. Only in the circumstances described within this Privacy Policy would we share your information with any third party.

Our use of personal data is in accordance with the General Data Protection Regulations 2016 (GDPR).

Our registered address is Suite 1 Second Floor, Everdene House, Wessex Fields, Deansleigh Road, Bournemouth, BH7 7DU, England.

Our website address is: https://envobi.com

If you have any privacy concerns, please use https://envobi.com/contact to get in touch.

What personal data we collect and why we collect it

When you visit our websites, use our services, or interact with us directly, we collect common types of personal information, such as name, job title, company, postal address, email address, phone number, IP address, and purchase information.

We use this personal information to:

  • Send you technical and marketing material
  • Customize our service to you
  • Process orders submitted by you
  • Carry out our obligations from any agreement you have with us
  • Perform market research and surveys
  • Verify your identity, e.g. in relation to our promotions
  • Identify and address any problems with products or services supplied to you
  • Understand how you use our products and services, and otherwise engage with us
  • Live chat with you
  • Contact you by telephone and email relating to any software you have downloaded from our website

The following paragraphs describe the privacy aspects of specific activities.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience.

The web site creates several functional cookies, that are required for the web site to function, and do not impact user privacy.

Additional cookies are created as described below.

Comments

When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.

The data is kept indefinitely, and the legal basis for collecting them is legitimate interest.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture if available is visible to the public in the context of your comment.

When you leave a comment on our site you may opt-in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Media

If you upload images or other media files to the website, you should avoid uploading files with embedded location data (e.g. EXIF GPS) included. For any public media files, visitors to the website can download and extract any location data from these files.

Contact forms

We collect information submitted through our forms for storage in our internal customer relations management software.  We also occasionally send emails to our customers and prospects.

We do not collect any information beyond what you explicitly enter in the form yourself.

The data is kept for 3 years, and the legal basis for collecting them is legitimate interest.

Product reviews and testimonials

With your consent, we may collect your name, email address, and product review.

Your name and review may be shared on this website. You can withdraw your consent at any time.

The data is kept for 3 years, and the legal basis for collecting them is explicit consent.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics, a web analytics service provided by Google. It uses cookies and records website visitor statistics that allow us to in the aggregate analyze the use of our website and to compile reports on website activity and internet usage. Your IP address is anonymized before it is shared with this service.

Please see their https://policies.google.com/privacy policy for more details.

Live Chat

We use tawk.to for our live chat functionality. It uses cookies to remember you so that we can link chat conversations together, collects information about what pages you visit on our website, and stores the chat history. This helps us provide you with a better service.

See their https://www.tawk.to/privacy-policy for more information.

Who we share your data with

  • Google Analytics for website statistics
  • tawk.to for live chat data
  • Gravatar avatar service

What rights you have over your data

You can opt-out of receiving most e-mails from us by following the “unsubscribe” instructions included in the e-mails. 

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

Opting-out of emails and deleting your personal data does however not include any data we are obliged to keep for administrative, legal, or security purposes.